1

Translate

The first step in establishing Effective Coaching in any organization is answering the question: what should our FLMs be coaching to? We partner with your commercial stakeholders to translate strategy and developmental priorities into observable skills and behaviors to which FLMs can coach.

2

Analyze

Too many organizations default to surveys, three-in-a-car field rides and other inconsistent means to gauge the quality and effectiveness of their field coaching, when an invaluable vault of data resides literally at their fingertips. We analyze coaching right from your FCR database to provide an accurate, actionable snapshot of current coaching effectiveness as well as a BluePrint for making Effective Coaching a pillar of your commercial growth.

3

Inform & Train

Step 3 is simple: train the managers (on what “good looks like”) and equip your second-line managers to coach.

4

Sustain & Measure

Once we establish a quantifiable baseline of Effective Coaching, we leverage technology to measure results, reinforce expectations, and sustain positive change. Put simply, we’re going to make sure the process we’ve put in place is working.